Privacy Policy

1. Introduction

Welcome to EngraveRace. EngraveRace is operated by Suizhou Mingni Sai E-Commerce Co., Ltd., a company registered at No. 253, Donghao Street, Dongcheng Subdistrict Office, Zengdu District, Suizhou 441300, China. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://www.engraverace.lat (the Website) and when you engage with our computer systems design and related services (collectively, the Services). We are committed to protecting your privacy and ensuring that your personal data is handled in a manner consistent with applicable data protection laws, including the laws of the People Republic of China and other jurisdictions where our services are offered.

By accessing or using the Website and our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, you should discontinue use of the Website and our Services immediately. We reserve the right to update this Privacy Policy at any time, and we encourage you to review it periodically to stay informed about our data practices. This policy applies to all visitors, users, and others who access or use our Services.

2. Information We Collect

We collect several categories of information from and about you in connection with your use of the Website and our Services. The types of information we gather fall into the following broad categories: information you provide directly to us, information collected automatically through technology, and information we receive from third-party sources. We make every effort to collect only the information that is reasonably necessary for the purposes described in this Privacy Policy.

Personal Information You Provide. When you fill out a contact form on our Website, send us an email, call our telephone number, or otherwise communicate with us, you may provide us with personal information such as your full name, email address, telephone number, company name, job title, and any other details you choose to include in your message. When you engage us for a project or service, we may also collect billing information, project specifications, technical requirements, and related business correspondence.

Information Collected Automatically. When you visit our Website, certain information is collected automatically by our servers and third-party analytics tools. This may include your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited, time and date of your visit, time spent on each page, click patterns, and other diagnostic data. We use this information to analyze trends, administer the Website, track user movement through the site, and gather broad demographic information for aggregate use.

Information from Third Parties. From time to time, we may receive information about you from third-party sources, such as business partners, marketing platforms, analytics providers, or publicly available databases. When we receive such information, we treat it in accordance with this Privacy Policy and apply the same safeguards that we apply to information collected directly from you.

3. How We Use Information

The information we collect is used for a variety of legitimate business purposes that are essential to providing and improving our Services. We process your personal data to respond to your inquiries, deliver our computer systems design and engineering services, communicate project updates, provide technical support, process transactions, and manage our contractual relationship with you or your organization. We also use your information to personalize your experience on our Website and to present content that is relevant to your interests.

In addition to service delivery, we use collected information to improve the quality and functionality of the Website and our Services. This includes analyzing usage patterns, diagnosing technical issues, conducting research and development, and testing new features. We may also use your contact information to send you administrative messages, service announcements, newsletters, and marketing communications about EngraveRace offerings that we believe may be of interest to you. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly at the email address provided in the Contact Information section below.

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis for the processing of personal data, we rely on one or more of the following grounds. For jurisdictions governed by the General Data Protection Regulation (GDPR) or similar frameworks, our processing is based on the necessity to perform a contract with you or to take steps at your request before entering into a contract. This applies when we deliver our systems design and integration services, respond to service inquiries, and fulfill our obligations under any agreement with you or your organization.

We also process personal data on the basis of our legitimate interests, which include operating and improving our business, marketing our services, preventing fraud, ensuring the security of our network and information systems, and complying with legal obligations. Where required by law, we will obtain your explicit consent before processing your personal data for specific purposes, and you retain the right to withdraw that consent at any time. In cases where processing is necessary for compliance with a legal obligation to which we are subject under the laws of the People Republic of China or other applicable jurisdictions, that obligation serves as an additional lawful basis for our processing activities.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with trusted service providers, contractors, and business partners who assist us in operating the Website, conducting our business, and delivering services to you. These third parties are contractually obligated to use your information only as necessary to provide the services we have engaged them to perform and are required to maintain appropriate confidentiality and security measures.

We may also disclose your information in the following circumstances: when required by law, regulation, or legal process; to enforce our Terms of Service or other agreements; to protect the rights, property, or safety of EngraveRace, our clients, or the public; in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets; and with your consent or at your direction. We will make reasonable efforts to notify you of any such disclosure where permitted by applicable law. Aggregate or de-identified data that cannot reasonably be used to identify you may be shared with third parties for research, analytics, or marketing purposes without restriction.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors originate. A cookie is a small text file that is placed on your device by a web server when you visit a website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted. These technologies enable us to remember your preferences, recognize your browser on subsequent visits, and compile aggregate data about site traffic and interaction patterns.

We also use third-party analytics services, such as Google Analytics, that set their own cookies to collect information about your use of the Website. These services help us measure and analyze web traffic and visitor behavior. You can control the use of cookies through your browser settings; most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that if you disable cookies, some features of the Website may not function as intended. By continuing to use our Website without changing your cookie settings, you consent to our use of cookies as described in this section.

7. Data Retention

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the context in which it was collected. Information related to contractual engagements is typically retained for the duration of the contract plus any applicable statutory limitation period under the laws of the People Republic of China or other relevant jurisdictions.

When personal data is no longer required for the purposes for which it was collected, we will securely delete or anonymize it. We may retain certain anonymized or aggregated data indefinitely for analytical and business intelligence purposes. Our retention practices are reviewed periodically to ensure that we do not hold personal data longer than is reasonably necessary and that we remain in compliance with applicable legal and regulatory obligations.

8. Data Security

The security of your personal information is of paramount importance to EngraveRace. We implement and maintain administrative, technical, and physical safeguards designed to protect the personal data we collect and process against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. These measures include, but are not limited to, encryption of data in transit and at rest, secure socket layer (SSL) technology for web communications, access controls that restrict data to authorized personnel, regular security audits and vulnerability assessments, and continuous monitoring of our network infrastructure for suspicious activity.

While we strive to use commercially reasonable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. We cannot guarantee the absolute security of any information you transmit to us or store on our systems. In the event of a data breach that compromises your personal information, we will notify you and relevant regulatory authorities in accordance with applicable legal requirements. You also play an important role in protecting your information; we encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately of any unauthorized use of your account.

9. International Data Transfers

EngraveRace is headquartered in the People Republic of China, and our primary data processing operations are located there. By using our Website and Services, you acknowledge that your personal information may be transferred to, stored, and processed in China and other countries where we or our service providers maintain facilities. These jurisdictions may have data protection laws that differ from those of your country of residence.

When we transfer personal data across international borders, we take appropriate steps to ensure that your information receives an adequate level of protection consistent with this Privacy Policy and applicable law. For transfers from the European Economic Area, the United Kingdom, or other regions with similar cross-border transfer restrictions, we rely on recognized legal mechanisms such as standard contractual clauses, adequacy decisions, or your explicit consent to legitimize the transfer. You may contact us using the details provided below to obtain further information about the safeguards we employ for international data transfers.

10. Privacy for Children

The Website and our Services are not directed to individuals under the age of sixteen. We do not knowingly collect, solicit, or maintain personal information from children, and we do not target our marketing or services toward children. If we become aware that a person under sixteen years of age has provided us with personal data without verifiable parental consent, we will take prompt steps to delete that information from our records.

If you are a parent or legal guardian and you believe that your child has submitted personal information to us, please contact us immediately using the contact details set out in this Privacy Policy. We will investigate the matter and, upon verification, remove the information of the child from our systems in accordance with applicable law. EngraveRace is fully committed to complying with the requirements of any applicable children privacy legislation, including the Children Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions.

11. Your Rights and Choices

Depending on your jurisdiction of residence, you may have certain rights regarding the personal data we hold about you. These rights may include the right to access your personal data, the right to rectify inaccurate or incomplete information, the right to request erasure of your data in certain circumstances (the right to be forgotten), the right to restrict or object to processing, the right to data portability (receiving your data in a structured, commonly used, and machine-readable format), and the right to withdraw consent at any time where processing is based on your consent.

You may also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that our processing of your personal data infringes applicable data protection law. To exercise any of these rights, please submit your request to us using the contact information provided in this Privacy Policy. We will respond to your request within the time frame required by applicable law, which is typically thirty days unless an extension is warranted. We may need to verify your identity before processing certain requests in order to protect the security of your data. If you have opted into receiving marketing communications from us, you may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

12. Third-Party Links

Our Website may contain links to third-party websites, plugins, applications, or services that are not owned or controlled by EngraveRace. This Privacy Policy does not apply to those third-party sites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. The inclusion of a link on our Website does not constitute an endorsement of the linked site or its privacy practices.

We encourage you to review the privacy policies of every website you visit through a link from our Website. Your interactions with third-party sites, including those that have a link or advertisement on the Website, are governed by the privacy policy and terms of use of the respective third party. We cannot be held liable for any issues arising from your use of or reliance on third-party websites, and you access such sites at your own risk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or business operations. When we make material changes, we will post the revised policy on this page and update the Effective Date noted at the top of the document. We may also provide additional notice, such as a banner on our Website or a direct email notification, where required by applicable law.

Your continued use of the Website and our Services after the effective date of any revised Privacy Policy constitutes your acknowledgment and acceptance of the changes. We recommend that you bookmark this page and review it periodically to ensure you are familiar with the most current version of our Privacy Policy. If you object to any changes, your sole recourse is to discontinue use of the Website and our Services.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our data handling practices, or your personal information, we welcome you to reach out to us using the contact details below. Our team is committed to addressing your privacy inquiries promptly and thoroughly.

You can contact EngraveRace and our parent organization, Suizhou Mingni Sai E-Commerce Co., Ltd., through any of the following channels:

Mailing Address:
No. 253, Donghao Street
Dongcheng Subdistrict Office
Zengdu District, Suizhou 441300
China

Email: mail@engraverace.lat
Phone: +1 805 919 7967
Website: https://www.engraverace.lat

We will endeavor to acknowledge your inquiry within two business days and to provide a substantive response within the time frame required by applicable data protection legislation. For matters of particular urgency, we recommend contacting us by telephone during standard business hours.

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